Frequently Asked Questions
General
What is ESuit?
Is ESuit safe to use?
Does ESuit collect my personal data?
Which browsers are supported?
Is ESuit affiliated with Facebook or Meta?
Installation & Setup
How do I install an ESuit extension?
Why isn't the extension icon showing in my browser?
Does ESuit work on mobile or tablet?
Can I use multiple ESuit extensions at the same time?
Billing & Subscription
How to cancel my subscription?
Subscription successful, but the features are still limited.
Can I get a refund?
I mistakenly subscribed multiple times.
What payment methods are accepted?
Is there a free trial?
Features & Usage
What file formats can I export to?
Is there a limit on how much data I can export?
Can I download private videos or albums?
Does bulk downloading affect my Facebook account?
Can I use ESuit extensions in Facebook Groups?
Privacy & Security
Does ESuit store my Facebook password?
Can Facebook detect that I'm using ESuit?
Where is my exported data stored?
Is it legal to export data from Facebook?